Dear Team,
A blue screen, technically known as a "Stop Error" or "Blue Screen of Death" (BSOD), is a general error screen that Windows displays when it encounters a critical problem from which it cannot recover. The issue is almost always caused by one of two things: faulty hardware or problematic software/drivers.
The fact that your PC got stuck and then restarted is standard behavior designed to prevent damage to your system. The log file you have (called a minidump or crash dump) was created at that moment to help diagnose the exact cause.
Here are the most common reasons, categorized for clarity:
Driver Issues (Most Common Cause)
This is the leading cause of blue screens on Windows 11.
Corrupt or Outdated Drivers: A driver for one of your hardware components (like the graphics card, Wi-Fi adapter, or motherboard chipset) may have become corrupted or is outdated.
Faulty Driver Updates: A recently installed driver update via Windows Update or from a manufacturer's software could be unstable or incompatible. The program you opened might have triggered a fault in one of these drivers.
Hardware Failure or Conflict
A problem with a physical component in your computer is another major cause.
Failing RAM (Memory): This is a very frequent culprit. A memory stick could be failing or not seated correctly, causing data corruption that leads to a crash.
Failing Storage Drive (SSD/HDD): Problems with the drive where Windows is installed can cause system instability and crashes.
Overheating: If your computer's components, especially the CPU or GPU, get too hot, they can become unstable and trigger a shutdown or blue screen.
Incompatible or Faulty Peripherals: A connected device like a USB hub, printer, external hard drive, or even a mouse could be causing a conflict.A blue screen, technically known as a "Stop Error" or "Blue Screen of Death" (BSOD), is a general error screen that Windows displays when it encounters a critical problem from which it cannot recover. The issue is almost always caused by one of two things: faulty hardware or problematic software/drivers. The fact that your PC got stuck and then restarted is standard behavior designed to prevent damage to your system. The log file you have (called a minidump or crash dump) was created at that moment to help diagnose the exact cause. Here are the most common reasons, categorized for clarity:
Driver Issues (Most Common Cause)
This is the leading cause of blue screens on Windows 11.
Corrupt or Outdated Drivers: A driver for one of your hardware components (like the graphics card, Wi-Fi adapter, or motherboard chipset) may have become corrupted or is outdated.
Faulty Driver Updates: A recently installed driver update via Windows Update or from a manufacturer's software could be unstable or incompatible. The program you opened might have triggered a fault in one of these drivers.
Hardware Failure or Conflict
A problem with a physical component in your computer is another major cause.
Failing RAM (Memory): This is a very frequent culprit. A memory stick could be failing or not seated correctly, causing data corruption that leads to a crash.
Failing Storage Drive (SSD/HDD): Problems with the drive where Windows is installed can cause system instability and crashes.
Overheating: If your computer's components, especially the CPU or GPU, get too hot, they can become unstable and trigger a shutdown or blue screen.
Incompatible or Faulty Peripherals: A connected device like a USB hub, printer, external hard drive, or even a mouse could be causing a conflict.
Best Regards,